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Groupon/Promo Policies

Welcome Groupon! Body Wrap Spalon would like to Thank You for making our promotion a huge success and we can’t wait to give you enjoy the "Spalon Experience". We decided to provide you with some great information to make your reservation and appointment wonderful!
  1. We are closed on Mondays. You may call but be mindful that we will return your call the next business day as soon as we can.
  2. Please leave a clear detailed message and repeat your number twice if possible.
  3. We can only reserve 2 Groupons at one time per client.
  4. We must have your Groupon coupon at time of visit. We will not be able to render any services without it. In the event you forget the coupon we reserve the right to reschedule and we will not honor the second service due to our blocked time just for you.
  5. At the time of your reservation booking we will need you to provide us a valid credit card information for RESERVATION purposes only.
  6. 48 hour cancellation is required. Anything after 24 hours will void your coupon. You may allow someone to come in your place but we have to adhere to policy.
  7. Your Groupon is valid for 1 year. Therefore, we can’t commit to certain days or times only the dates and times that are available. Hint: There is more availability if you choose a hot-stone massage and facial as opposed to a manicure or pedicure and a facial.
  8. The services you are getting was offered at an amazing rate, however we are not discounting the quality of your service, therefore gratuity should be based on the actual cost of service please. We don’t make our clients pay a mandatory rate for gratuity, like most spa’s however we do ask you to consider that proper gratuity is any where between 15% -20% of the service and more if you like.

We hope these tips help make your planning and visit simply great…

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